Absenteeism at the immediate medical care center Vista Hermosa level I, social enterprise of the State

Abstract

Absenteeism, frequent phenomenon in business, is derived from various causes and has a negative impact on the economy and the development of the workers’ normal activities; it results in an increase in labor costs and workload. <em><strong>Objective:</strong></em> To determine the motivations of health professionals at the Hospital Vista Hermosa level I, health institution of the State, to be absent from their scheduled shifts. Materials and <em><strong>Methods:</strong></em> This study, aiming to reach technical importance, requires the qualitative and quantitative analyses of the variables involved in employee satisfaction at the immediate medical attention center (CAMI) Vista Hermosa. <em><strong>Results:</strong></em> The level of permanence of the working relationship with the company is high: 42% of time worked between two and ten years, followed by 33% of time worked for over ten years. A high degree of satisfaction was found (42%), followed by a 25% of very satisfied employees. This finding relates to the motivations and guarantees provided by the hospital to its employees. Conclusions: This study showed that the major causes of absenteeism at the CAMI Vista Hermosa were sick leave, delay or absence due to additional work and domestic calamity; which is directly associated with the fact that the company belongs to the health sector, where there is a high workload and a culture of having simultaneously one or more jobs.